Information Officer

Position Title: Information Officer
Salary Range: Commensurate with experience
Location: Washington, D.C.
Reports To: Senior Vice President, Professional Exchanges Division

Purpose and Description

The Information Officer is responsible for serving as the Professional Exchanges Division staff’s main contact for technological and communication needs, working as the Division’s internal and external liaison on technology issues and responding on short notice to special requests.  An additional responsibility is to represent the Division on Meridian’s Communications team to help facilitate a coordinated communications policy.  The Officer reports to the Senior Vice President for Professional Exchanges.

Essential Functions

Technology & Information Systems (75%)

  • Serves as internal and external liaison on technology issues; shares insights, updates and technology best practices with staff; represents PED during IT Steering Committee and Salesforce meetings
  • Works closely with the Department of State, software developers, and Global Ties U.S. on the development of IVRC/ORDIV and Community Point to ensure that PED’s needs are met
  • Collaborates with divisional and cross-divisional colleagues to develop policies and procedures for project data management, retention, and storage, including GDPR and participant media consent compliance
  • Monitors Meridian’s information technology updates, identifies potential effects on PED workflow and helps staff adapt to new processes and protocols
  • Leads, in cooperation with Technology Co-Facilitators, a Technology Working Group to help improve PED’s processes and workflow with technology tools
  • Explores new ways to maximize PED’s use of Office 365, SharePoint and Salesforce
  • Develops with the Resources Development Officer procedures for updating electronic resources, including IVRC/ORDIV, Salesforce, PED Exchange Sharepoint Site and PED Resource Database
  • Manages PED’s historical program data through Salesforce, SharePoint and archive systems
  • Develops and administers annual budget for information technology needs
  • Maintains, acquires, and manages inventory of equipment such as laptops, projectors, cameras, and tablets
  • Collaborates with the Training and Professional Development facilitators to assess and meet staff technology training needs

Communications (25%)

  • Serves as the primary point of contact for communications outreach for PED’s work and special IVLP projects
  • Represents PED on Meridian’s Communications Team
  • Leads, in cooperation with VP for External Affairs, a Communications Team of Communications and Social Media Facilitators to create and promote content for social media and publications
  • Promotes a robust inclusion of PED’s projects on Meridian’s blog, website, annual reports, electronic publications and other social media platforms
  • Edits and updates website entries about IVLP programs and projects
  • Ensures compliance with Department of State communication guidelines for IVLP participants

Other duties and special projects as assigned

Minimum Qualifications


  • Undergraduate degree in International Relations, Global Studies, or related fields; or any equivalent combination of training, education, and experience that demonstrates the ability to perform the essential functions of the position

Knowledge, Skills, and Abilities

  • Experience with the International Visitor Leadership Program
  • Knowledge of and experience with IT tools and platforms such as SharePoint and Office 365
  • Familiarity with computer and data management systems; IVRC/ORDIV and Salesforce preferred
  • Understanding of Meridian’s broader objectives, programs and divisions
  • Superior oral and written communication skills
  • Tact, patience and flexibility in working with colleagues

Physical Effort and Dexterity

Not applicable

Visual Acuity, Hearing, and Speaking

Excellent verbal and written command of the English language

Environment and Scheduling

  • Interest in working with an international not-for-profit professional exchange organization
  • Interest in working within a diverse work environment

This position is classified FLSA non-exempt

Employer’s Statement and Rights

This position posting does not list all the duties of the job. If an offer is made, you will be presented with a detailed job description. Applicants will be evaluated based upon their demonstrated ability to perform the tasks listed above, and their education and experience. The employer has the right to revise this posting at any time. Neither this posting nor the job description is a contract for employment. Meridian is an Equal Opportunity Employer.

How to Apply  

Qualified candidates should apply by December 20, 2019, by e-mail to Subject line should read “PED Information Officer”.  A cover letter, with salary expectations, and resume should be attached. Only candidates being considered for this position will be contacted. Submissions which do not follow the above instructions will not be considered. NO PHONE CALLS in reference to this position will be accepted.